Wealth management software that thinks ahead: 3 new features in fincite • cios
Lejla Selimovic
Good Wealth Management Software doesn’t draw attention when it works. It draws attention when it doesn’t: when advisors switch between systems to see the same client. When status changes disappear into thin air. When clients see outdated account data and no one knows how to quickly resolve that.
These three new features in fincite • cios address exactly these points: no major transformations, but targeted elimination of friction that adds up daily.
Why friction in Wealth Management Software is expensive
Friction in daily work is rarely dramatic. It shows itself in small moments: an advisor opens a third system to find information that should already be there. A colleague asks for the reason for a status change because the context wasn’t documented. A client calls in because their portfolio shows outdated values.
Individually, these are small things. Over thousands of advisor hours, they become a measurable problem: less time for advising, more susceptibility to errors, and a client experience that falls short of expectations.
More than 9,000 Wealth Managers in Europe use fincite • cios daily. Every minute lost due to unnecessary workarounds multiplies. This is the context in which these updates were created.
Multi-Client User Architecture: One identity, all mandates
The problem: An entrepreneur manages a personal portfolio, a business account, and a joint account with their partner. Until now, each of these relationships required its own login identity: a model that doesn’t reflect the reality of Wealth Management clients.
The solution: fincite • cios now supports a Many-to-Many relationship between users and clients. A single e-banking identity can be linked with multiple client relationships. Each relationship remains completely separate — portfolios, permissions, and actions are always executed in the correct client context.
Before | After |
|---|---|
Separate logins per client relationship | One identity, all mandates |
Risk of data mixing with manual management | Strict context separation, technically enforced |
Complex onboarding processes for clients with multiple mandates | Unified access, clear governance |
Activity Manager Communication: Context is part of the activity
The problem: Who changed this, and why? Without documented context, follow-up emails, misunderstandings, and, in the worst case, compliance gaps arise.
The solution: Advisors, owners, and approvers can now leave direct comments within activities. Every status change requires a mandatory comment. All comments are stored chronologically and form a complete, traceable history.
This means specifically:
No separate email thread for follow-up on status changes
Complete traceability for compliance requirements
Less communication effort between advisors, operations, and approvers
AISP Account Refresh: One click for current data
The problem: Clients who have linked accounts through Account Information Service Providers (AISP) — such as Trade Republic or other external portfolios — occasionally saw outdated values.
The solution: A dedicated refresh button is now directly available on the portfolio page and in the balance view. One click updates the data of the linked account. If new access credentials are required, the user will be prompted — otherwise, the data is retrieved immediately. The button disables itself during processing and reactivates as soon as the updated data is available.
Conclusion: What good Wealth Management Software must achieve today
Wealth Management Software is measured by whether an advisor finds the right information in three seconds or thirty. Whether a client sees their current account balance or one from yesterday. Whether a status change is traceable or disappears into the fog.
Do you want to see how fincite • cios can be used in your institution? Learn in 30 minutes what the platform can do for your team — contact our WealthTech experts directly.
